Could You Be Our Next Property & Tenancy Manager?
Cope & Co. is growing, and we’re looking for great people to grow with us. We’re a people-first property company with a strong local reputation, a friendly team and a practical, personal approach. If you’re looking for a role where you can make an impact, take ownership and be part of an ambitious business, we’d love to hear from you...
We’re looking for an experienced and proactive Property & Tenancy Manager to join the team at Cope & Co.
Based in our Derby Head Office, this is a key role for someone who enjoys taking ownership, building strong relationships and making sure everything behind the scenes runs as smoothly as possible. You’ll be working across our property portfolio, supporting tenants and landlords, coordinating contractors and helping us maintain the high standard of service our clients expect.
We’re looking for someone organised, personable, practical and confident in a busy property environment. Someone who can solve problems, communicate clearly and keep things moving.
Think that sounds like you? Here’s a little more about the role…
Full job description
Property & Tenancy Manager
An exciting opportunity has arisen for a Property & Tenancy Manager to join our trusted, well established and forward thinking company. As the ideal candidate you will be confident and flexible in your approach, able to work under your own initiative whilst ensuring you’re working within the parameters of our company values and ethos. You will need to be efficient and highly organised with good, demonstrable grammatical skills.
You will be joining a buoyant, proactive team who are truly passionate about what they do.
What is in it for me?
✅ Competitive salary (£25,500 - £28,000 Basic dependant upon experience and 3 month review)
✅ Bonus scheme based upon team income levels
✅ Working for the leading independent letting agent in the area who is truly passionate about what they do
✅ Ongoing training to achieve a qualification in Lettings and Property Management
✅ The opportunity to work with driven colleagues, all aiming for the same outcome; to meet targets and provide an excellent service
✅ On site parking
✅ 23 days annual leave plus statutory Bank Holidays. We're so good you get your birthday off too!
Key Responsibilities
· Ensure that property maintenance issues are resolved in a timely and cost effective manner
· Answer all incoming communications (internal and external) efficiently and effectively
· Ensure there is a focus on your own development
· Resolve complaints within own authority level and escalate queries outside of own authority level
· Attention to all Heath & Safety issues, including hazard and accident reporting
· Ensure compliance with all current legislation
· Provide effective solutions to Landlords and Tenants
· Maintain positive business relationships with Contractors
· Release keys and monitor whereabouts as necessary
· Understand the eviction process and notices required to be given to tenants
· Monitor accuracy of invoices and quotes
· Process contractor quotations as necessary
· Diagnose maintenance issues as required through internal systems
· Conduct interim property inspections and final check out inspections
· Understand and report any issues with current legislation
Key Behaviours
· Positive attitude
· Solution & results focused
· Professionalism
· Flexible approach
· Committed to personal development
· Ability to deliver excellent customer service as per charter
· Developed time management skills to ensure effective management of own resources
· Ability to work under own initiative and as part of a team
· Determination to secure new business with focused action
· Negotiation skills to achieve the best outcome for the business and the customer
· Excellent communication skills
Skills & Experience
· At least 1 Year industry experience is required
· Highly organised with the ability to prioritise workloads
· Excellent written and verbal communication
· Problem solver, including complaints and negotiations
· Adaptable and a good team player
· Be able to give feedback in a constructive manner
· Great relationship builder
· Excellent administration skills
· Have a drive to achieve all goals and to develop professionally and personally
· Display high standards of service, care and presentation
· High attention to detail
Certifications
· Full clean drivers license (required)
We can teach you the ability that you will need to succeed, however, we can't teach you the right attitude if it's not there already.
If this sounds interesting please get in touch, we would love to hear from you!
Application deadline: 18th September 2026
Job Type: Full-time, Permanent
Hours: Monday - Friday 8:45am to 5:30pm, one in three Saturdays 9:00am - 12:00pm.
Benefits:
Company pension
Company car (dependant upon agreed role)
On-site parking
Occasional team Starbucks and breakfasts!
How to Apply
Send a CV and covering letter explaining why you would be perfect for this role to jobs@copeandco.co.uk
